Service Centre

Your managed IT services can be delivered onsite and offsite with us. Many Government and Commercial organisations use our onsite, embedded application managed IT services. You can also take advantage of the Modis Service Centre for offsite delivery with your digital transformation projects.

This fits organisations of all sizes seeking individual application support or bundles of applications with Cloud hosting services. This provides an option that is a lower total cost to you, can flex in size, is still transparent and collaborative with contracted service levels and lets you reach into greater IT expertise. We use our deep domain knowledge in managed services excellence to add value to all of our clients, no matter what their size. This ensures that you can focus on your core business.

The Modis Service Centre provides a tailored support experience that includes our expertise in IT service management for custom developed web and mobile apps, off-the-shelf software and Cloud platforms.

We work with you to design the managed IT service that fits your Business. You choose the scope of management and support required and the service levels needed.

Central to our service is the measurement of your satisfaction. Our support model considers the roles and location of resources. Under any model there are key roles that will be local and report our service performance to you, face-to-face.

We have a pool of talented people ready.

• Mobile application development
• Testing services
• Application development
• Cloud computing and establishment of services
• Rapid mixed team micro project services

We are able to deliver these services in a blended model with an onsite Technical or Delivery Lead.

• We've achieved 100% SLA compliance across all customers for multiple years
• Our average Net Promoter Score (NPS) of +28 exceeds recognised industry best practice for these services
• We have the technology, industry and solution expertise to transform, innovate and re-energise your business