Client profile
Our client was a major financial services institution with staff and clients right across Australia. Following a merger, the business needed to review its structure and operations within a particular business unit. Its aim was to reduce operational cost and to establish a more efficient team to help strengthen its market position and deliver high performance.
The challenge
Our challenge was to understand the existing business as well as the strategic aims of the merged entity to determine how two major lines of business could be integrated. There were considerations of tight timelines and a multitude of complex job functions, geographically dispersed across Australia. The Ajilon team had to balance business needs with sensitivity and confidentiality, as any potential restructure could result in staff redundancies.
The Ajilon approach
Our team of consultants worked with key stakeholders to assess existing business unit functions, job design and people skills. We focused on finding productivity gains, eliminating duplication and inefficiencies to help reduce operational costs. We then worked on building a new structure that met evolving business needs.
How did Ajilon deliver a more efficient organisational structure?
Ensuring business continuity and safeguarding valuable human capital, we redesigned roles, responsibilities and identified potential synergies and efficiencies in operations. Once the design of the new structure was complete, we helped design a stakeholder plan as well as a communications plan and a timeline for implementation.
Key expertise provided by Ajilon:
- Organisational redesign
- Business analysis
Delivering the business benefits – partnering with Ajilon was the right choice
We helped our client eliminate duplication of roles, improved business processes and ensured that their new structure was aligned with the new merged entity’s strategic objectives. With a flatter management structure and leaner workforce, the organisation was in a good position to realise future savings and maximise opportunities for growth.